SecureClean clean up unwanted files and internet clutter

SecureClean Online Help

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SecureClean Tutorials

• How to use SecureClean

Helpdesk Knowledgebase

Frequently Asked Questions

1. What are the SecureClean system requirements?
2. What can SecureClean erase from my system?
3. How can I get the latest version of SecureClean?
4. Will SecureClean work with Flash cards and USB drives?
5. Do I need to do more than one overwrite on a Flash or USB drive?
6. Can I completely wipe/erase a Flash or USB drive with SecureClean?
7. What is the difference between a Quick Clean and a Deep Clean?

1. What are the SecureClean system requirements?

   SecureClean requires the following:

   • Windows 98, ME, 2000, XP, 2003, and Vista
   • 64 MB RAM

   Users wanting to run SecureClean on a Windows 95 or Windows NT computer must use SecureClean 3.0. Please contact sales for a demo, or click here to download a demo.

2. What can SecureClean erase from my system?

   You can select what SecureClean will erase before any cleaning is performed. SecureClean searches your system for information related to you left by Windows and other applications. This information is not needed by any program on your system and does nothing but take up space an cause a security risk to you. This list includes (but is not limited to):

   • Temporary Files
   • Internet History
   • File Use History
   • Deleted Files
   • ...And more!

3. How can I get the latest version of SecureClean?

   You can always obtain a SecureClean update by downloading SecureClean from the WhiteCanyon updates page. Choose to save it to your desktop and then double-click on the file to install SecureClean. It will install over the one on your system to update SecureClean.

4. Will SecureClean work with flash cards and USB drives?

   Yes.

5. Do I need to do more than one overwrite on a flash or USB drive?

   Regarding the Department of Defense standards, wiping flash or USB devices more than once is unimportant because they are not drives in the usual sense, they are solid state devices. Solid state devices do not need to be wiped more than once.

6. Can I completely wipe/erase a flash or USB drive with SecureClean?

   See the MediaWiper page for details about how to wipe your USB and memory cards. MediaWiper will even automatically format your drive so that it is ready for reuse.

7. What is the difference between a Quick Clean and a Deep Clean?

   Quick Clean – Use this method if you want to quickly free up disk space on your computer by securely erasing your browser temporary files, recycle bin, etc. This option is virtually identical to a Deep Clean, except that cleaning drive free space, file slack, and filenames are skipped.

   Deep Clean – Use this option if you want to purge your system of previously deleted data. Purging your system will make previously deleted files unrecoverable. This is accomplished by overwriting the deleted data. This method will require much more time than a Quick Clean.